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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Advice for Getting Good Service at Best Buy Stores
- Samsung Plasma Email Ad Promised $650 Savings Without Showing Price
- Defective Plasma TV Return Refused Three Days Past Policy
- Set-Up Fee Dispute Blocked Price Match Refund on TV
- Washing Machine Warranty Replacement Delayed Over a Month
- Refund by Check After Xbox 360 Return
- Employee Made Charges on My Account After Printer Purchase
- Fifteen Calls and Cancelled Appointments for Wall-Mounted TV Repair
- Big Screen TV Buyout Promised But Never Delivered
- Black Tie Protection Loaner TV Never Delivered After 17 Days
- Washer Repair Canceled and Rescheduled Repeatedly Since December
- Gift Card Refund Dispute Over XM Radio Return Without Receipt
- Refused to Replace Blank DVD in Elton John Set
- Laptop Repair Wiped Data and Store Refused Recovery Disc Help
- Geek Squad Failed to Fix New Laptop Internet Problem
- XM Radio Return Shorted by $21 After Installation Delay
- Refused Return of $190 Part Without Full Receipt
- Refused Price Match With Sam's Club and Costco Prices
- Sold Damaged Used Olympus Camera and Refused Exchange
- Camera Return Hit With 15 Percent Restocking Fee