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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- LCD TV Warranty Repairman Rude and Blamed Burn-In
- Geek Squad Blamed Windows Software for Printer Driver Conflict
- Accidental Insurance Claim Refused on Broken Laptop
- Told to Contact Parts Department Then Sent Back to Toshiba
- Credit Services Promised Fixes Then Hung Up Without Notes
- Three Defective Laptops Exchanged With Repeated Long Waits
- Product Replacement Plan Refund Left Out Sales Tax
- Microsoft Software Package Purchase Gave Only Backup Discs
- Price Match Refused Unless Furniture Assembly Was Bought
- Laptop Repair Delayed and Receipt Said Repairs Were Done
- Unordered Charge With No Phone Number to Call
- Dell Hard Drive Failed in Two Months, Coverage Only 30 Days
- Sony TV Repair Delayed Over 30 Days Despite Extended Warranty
- Warranty Refused on Mp3 Player After Employee Said It Covers Anything
- Fifteen Percent Restocking Fee Charged on Even GPS Exchange
- Notebook Repair Closed Without Notice and Shipped the Wrong Way Repeatedly
- Advertised Sony Camera Not in Stock and No Rain Check Given
- Geek Squad Installed Wrong Sized Speakers That Sounded Unchanged
- Turned Away After Buying a DVD Case With No Disc
- Computer Tune-Up Left Data Files Unusable and Pictures Lost