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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Employee Called Police on Disabled Fiance After Claimed Assault
- Warranty Cancelled for Alleged Liquid Damage on iTouch Apple Fixed
- InstallCard Credited $55 Instead of $79.99 Install Value
- TV Package Quote Piled On Extras So Customer Bought at Sam's Club
- Geek Squad Diagnostic Delayed Days and Manager Offered Only Return of Computer
- Charged $98 for Debt Cancellation Insurance on No Interest Plan
- Sirius Unit Replacement Under Warranty Required Paying Install Costs
- Laptop Shown In Stock at Portsmouth Store Was Gone on Arrival
- Forced to Upsell Services to Customers Whether Needed or Not
- Unserviceable Samsung TV Replacement Offered Only 720i Models or Credit
- Data Backup Fee of $99 to $159 Charged for Warranty Repairs
- Clerk and Manager Unable to Help With Nintendo DS USB Cable
- Reward Zone Card Billed $81 After a $12 Purchase
- Employees Avoided Us While Buying Toner Then Stopped Us at Door
- Misdiagnosed Hard Drive Failure Led to Costly Repair Options
- Backlight Inverter Part Delays and Conflicting Information on Sharp TV
- Charged $60 for Laptop Optimization That Did Nothing
- Free Magazine Subscription Offer Turned Into Charges on My Card
- Hard Drive Replaced Unasked and Not Returned Unless $259 Is Paid
- Local Geek Squad Technician Fixed Internet After Phone Support Failed