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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Chase Best Buy Card Payment Page Hides Custom Payment Option
- Rude Staff and Manager Refused Help Carrying TV on Staten Island
- Microsoft Office Never Charged but Customer Told to Pay $229
- Extended Warranty Denied for Keyboard, Mouse and Xbox Accessories
- Geek Squad Damaged Hard Drive After Virus Removal Charge
- Repeated Failed TV Repairs Despite Extended Warranty Coverage
- Cash Refund Over $250 Sent by Mailed Check After Headphone Return
- Camera Repair Dragged Nearly a Month With Few Updates
- Range Order Cancelled and Refund Delayed After Hours on Hold
- Washing Machine Repair Needed Three Visits and Still Not Fixed
- Protection Plan Denied for Water Damage on $2300 MacBook Purchase
- TV Service Call Fee Demanded in Advance and Manager Hung Up
- Six Repairs in Six Months but No Lemon Law Replacement
- Phone Protection Plan Requires Month-Long Repair Instead of Replacement
- Charged $10 Restocking Fee on Sealed Sandisk Drive After Wrong Item Pulled
- Samsung TV Needs Another Repair After Two Lamp Replacements
- Camera Warranty Claim Denied as Impact Damage After Four Weeks
- Reserved Laptop Had Cracked Screen and Son Was Accused of Breaking It
- Job Loss Insurance Claim on Store Credit Never Paid
- Professional Car Stereo Install Left Gap Fixed With Glued Plastic