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COMPLAINTS1864
VERIFIED PHONE1-888-237-8289
LAST CHECKED2026-10-06
Complaints & Reviews on USAComplaints
1864 complaints on USAComplaints, including 3 published in the last three years.
- Awful customer service
- Won't exchange a 18 day old laptop
- Really crap service and thievery to boot
- Fraud
- Bad service
- Jim The General Manager Did not honor price match, said they were soldout, lied to the customer
- Awful company
- PSP Service Plan is a SCAM
- Won't correct incorrect orde
- Best Buy Geek Squad Laptop Warranty Repair Nightmare
- Terrible experience
- Return with in 30 days or else
- Would not honor the 30 day return policy and were exceptionally rude
- Geek Squad Best Buy/Geek Squad doesn't hold up their end of the deal!
- Rude, dont know products, can't be bothered with customer service!
- BEST BUY - Credit Card Deferred Finnce Charges Rip-Off!
- Warranty vs. NO WARRANTY unauthorized replacement of hard drive
- Scam and cheating
- Couldn't return computer, even for a bigger, better, more expensive model
- Talking about bad service - 42 inch flat screen