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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Store Cancelled TV Installation Without Notice and Phones Went Unanswered
- Laptop Repair Delayed Repeatedly Over AC Adapter Misdiagnosis
- Car Stereo Failed After iPod Connected Despite Service Agreement Assurance
- Technician Promised Warranty Covered TV Screen Then Coverage Was Denied
- Software Exchange Promised by Phone Refused at Springfield Oregon Store
- Laptop Returned From Warranty Repair With Hard Drive Wiped Clean
- Defective Laptop Return Refused on Day 14 After Purchase
- Black Tie Protection Plan Misled Buyer and Loaner Phone Deposit Demanded
- Plasma TV Repairs Failed Despite Extended Warranty and Geek Squad Visit
- Geek Squad Computer Repair Failed and Warranty Refund Refused
- No Written Receipt Given for Credit Card Return in Portland
- Supervisor Refused Company Paperwork Purchase Accepted Before
- Delayed Warranty Repair Decision Led to Missed TV Package Deal
- Free Windows 7 Upgrade Not Honored on Dell Laptop Purchase
- Projector TV Bulb Replacement Costs $453 Plus Installation Fee
- Home Repair Service Manager Name Refused After Hours on Phone
- Samsung TV Green Screen Repairs Failed After Parts Never Ordered
- Faulty LG Dishwasher Installation Caused Water Damage and Claim Runaround
- Unneeded Geek Squad Service Charged and Restore Disks Missing Until Refund
- Reduced Price Refrigerator Was Previously Used and Made No Ice