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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Dell XPS 430 Hard Drive Failed Within Two Months
- Service Plan Repair Visit Delayed Two Weeks After Four Years Unused
- Black Friday Bundle Billing Errors With Missing Monitor and Chargebacks
- Store Refused Salesperson's Camera Swap Promise Despite Extended Warranty
- Laptop Sold Registered to Someone Else and Cash Refund Denied
- Cash Refund Refused on $291.67 TV Return, Check Mailed Instead
- Opened-Box Laptops Carried $39.99 Optimization Fee Not Disclosed
- Manager Voided Completed Game Purchases Over One Title Limit Claim
- Black Friday Cable Advert Dispute Ended With Police Called
- Paid for HP Hard Drive Diagnosis Then Laptop Worked After Battery Reseat
- Extended Warranty Purchase Refused After Salesman Promised 14 Day Window
- Washing Machine Repair Delayed Weeks With No Callbacks After Parts Order
- Camera Lens Repair Refused Despite Third Repair Replacement Policy
- Triple $150 Charges Overdrew Account on Blackberry Storm Phone Order
- Service Plan Denied After Seven Repair Visits on LG Washer and Dryer
- Manager Kept $25 Gift Card Then Called Police to Remove Customer
- Partial Credit Only on Returned DTV Converter After Cheaper Online Purchase
- Cell Phone Insurance Claim Took 43 Days Just to Open the Phone
- Wrong French Keyboard MacBook Sold and Exchange Refused Over Serial Number
- Warranty Sold as In-Store Repair but Laptop Would Take 14 Days