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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Paid $99 for Data Backup Before Hard Drive Replacement
- Monitor Replacement Promised by Repair Dept Then Denied at Store
- Extended Warranty Replacement Refused After Fifth TV Repair
- Refurbished Computer Sold as New and Money Back Denied
- Downloaded Game Would Not Run and Refund Refused
- Free Magazine Subscription Sign-Up Led to Large Unwanted Bank Withdrawals
- Out-of-Stock TiVo Bundle Mishandled and Delivery Date Unavailable
- Toshiba Laptop Problems and Poor Store Service Resolved by Manufacturer
- Refund Not Issued and Unauthorized Triple Charges on Credit Card
- Laptop Screen Repair Quoted $638 Versus $398 From Manufacturer
- Daughter's Laptop Screen Failed After One Month, Warranty Denied as Abuse
- Repeated Laptop Repairs and Denied Lemon Replacement After Six Trips
- Sirius Radio Warranty Exchange Required Paying Full Price Difference
- Invisible Shield Removal Damaged Phone and Store Refused Help
- Sony DVD Player Has Excellent Picture at $79.99
- Charged $129 for Home Visit That Resolved Nothing
- Outlet Gas Dryer Advertised Online but Delivery Unavailable in Houston
- TV Price Match Order Cancelled After Three Weeks Holding Payment
- Paid About $400 for Virus Removal and RAM Diagnosis That Failed
- Black Friday USB Drive Charged Full Price Instead of Sale Price