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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Service Plan Renewal Misinformation Led to Lost Last Renewal Option
- Website Showed Walkman Radio in Stock but Store Had None
- Shattered 3D Plasma TV Found in Box and Exchange Refused
- Turned Away 15 Minutes Before Closing, Washer Delivery Never Arrived
- Rude and Unmotivated Store Employees Prompt Request for Contact
- Online Sound System Price Match Refused Despite $50 Cheaper Elsewhere
- Rewards Certificates Not Announced and Void After 90 Days
- Technician Refused to Pull Washer Dryer Out of Corner for Service
- Unfriendly Store Staff and Request to Reach Corporate
- Calibration Bricked TV and Extended Warranty Transfer Refused
- Payments on Two Promotional Financing Purchases Applied to Later Balance
- Blu-ray Player Return Refused Three Days After 30 Day Window
- Seasonal Employee Left Without Hours and Never Notified of Changes
- Computer in Repair Three Months With Rude Manager and No Callbacks
- Wrong Items in Sealed Keyboard Box and Exchange Refused by Manager
- Router Return Refused Over Part Number Missing From Store Database
- Laptop Warranty Repair Left Problems Unfixed After Two Week Wait
- Closed Credit Card Account Used for Charge Reported to Credit
- Online Laptop Price Drop Adjustment Refused Next Day After Order
- Replacement TV Approval of $2339.91 Met With $1000 Offer at Store