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Best Buy Reviews & Complaints
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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Comparable Replacement TV Offered Only One Samsung Model Under Plan
- Samsung Blu-ray Player Support Treated Customer Poorly
- Mac Department Unstaffed and Rude Help at New Lakeville Store
- GPS Return Without Receipt Refused and Supervisor Accused Customer
- Repeated DVD Player Failures and Manager Refused Fair Exchange
- Camera Return Refused With Customer Accused of Damaging It
- Extended Warranty TV Repair Delayed Six Weeks, Told to Buy New Warranty
- Prices Far Higher Than Online Stores and Worthless Extended Warranties
- Free Memory Card Missing From Online Order Shipment
- Warranty Claim Denied as Liquid Damage After Repair Visit
- Employee Pressured Extra Software and Warranty on Clearance Laptop
- Good Specials and Helpful Sales Staff but Slow Checkout Lines
- eBay Outlet Auction Item Lost and Payment Timing Dispute
- Computer Returned From Repair Damaged and Fault Blamed on Customer
- Geek Squad Setup Never Showed After TV and PlayStation Delivery
- Late Fee Charged After Paying Credit Card Bill Early
- Bestbuy mobile reviews and complaints - Bestbuy mobile
- Performance Plan Covers Only One DLP TV Bulb Replacement
- Laptop Screen Line Appeared Within Two Weeks and Fault Blamed on Buyer
- Return Refused on 31st Day Even for Unopened Product