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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Manager Uninformed About Inventory When Selling Washer Dryer Package
- Phone Defective After Five Visits and Police Called on Me
- Defective Nintendo 3DS Prepaid Card Refused Exchange at Store
- Three Wrong HP Replacement Batteries Ordered Through Geek Squad
- Charge twice to my credit card no refund
- $331 Interest Charged on Original Purchase and Payoff Refused
- Mac Screen Fixed Then Keys Failed and Spill Damage Claimed
- Camera in Repair Six Weeks and Sent to Third Party Without Notice
- Sold a two year old laptop as new
- Preordered Despicable Me Blu-ray Plush Minion Never Set Aside
- Paid for Repair Disk but Geek Squad Charged to Teach Its Use
- Employees Misled Me on Printer Compatibility and Data Transfer
- They advertised one product and sold me another
- Delivered HP Slimline Was Not the Blu-ray Model Ordered
- Washing Machine Order Canceled and Delivery Never Happened
- Unauthorized Card Charges Though I Have Not Shopped There in Years
- Back-Ordered Laptop Since November With No Help From Anyone
- Delivery Crew and Installer Problems After Appliance and TV Purchase
- Television Delivered Two Hours Late Without a Call
- Remote Start Installation Sold Online but Store Refused It