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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Extended Protection Plan Requires Repeated Repairs Before Replacement
- Reward Points Not Accumulated Without Online Registration
- Advertised $599 Laptop Sold Only With Preinstalled Services at $679
- iPod Warranty Replacement Disappointing and Rude Employee in Wichita
- CD Drive Failed on New Laptop and Exchange Refused After 14 Days
- Plasma TV Replacement Worth Far Less and Warranty Not Transferable
- Camcorder Exchanged for Cheaper Model and Old Tapes Unplayable
- Geek Squad Could Not Test Wireless Printer Under Service Plan
- Sold as 3rd Generation iPod Touch but Actually 2nd Generation
- Video Console Shipment Lost by UPS and No Replacement Offered
- Store Card and Car Stereo Install Orders Kept Failing
- Camcorder Bundle Included Wrong Spare Battery and Swap Cost Extra
- Geek Squad Advised Repair Over Purchase and Computer Was Obsolete
- Window Tint Appointment Calls Never Returned
- $70 Setup Fee Not Advertised on $299.99 HP Laptop
- Toshiba Laptop Video Card Failed in Three Weeks and Repair Dragged On
- Told to Return Samsung TV Over 60hz Sticker but Nothing Was Wrong
- $2000 Deferred Interest Charged After 36 Month Promotion Ended
- Price Match Refused on Nintendo 3DS Price Drop to $170
- Samsung Plasma TV Screen Cracked on Its Own and Help Refused