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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Mouse Return Refused Without Receipt Despite Card Purchase
- Debt Protection Plan Billed for Months After Card Canceled
- $25 Late Fee Within 30 Days of Opening Store Account
- Black Tie Warranty Denied for Dropped Laptop After Salesperson Said Yes
- Extended Warranty Terms Changed and Camera Charger Not Covered
- Collector Urged Hours-Long Drive to Deposit $84 Payment
- Geek Squad Found Nothing Wrong but Touchpad Still Freezes
- Faulty Apex Converter Box Replaced Repeatedly and Manager Rude
- $498 Screen Repair Quote on Laptop Bought a Month Earlier
- Samsung TV Sold as 3D Capable Was Not and Exchange Refused
- Geek Squad Refused Galaxy Tab Return and Claimed It Was Unlocked
- $100 Rebate Denied After Employee Sent Him to Clear Store
- Quoted $387 for Liquid Damage That Was Not There
- Refused to Replace Nikon Camera That Failed on Trip
- Laptop Sent Repeatedly to Chino Service Center and Still Dead
- Store Card Late Fee and Adverse Credit Report After One Late Payment
- Refund Still Missing 39 Days After TV Pickup
- Unable to Get Reward Zone Points After Months of Trying
- Payments Applied to Son's Computer and $400 Interest Charged
- Protection Plan Battery Fix Returned a Refurbished iPod That Died