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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Promised $22.50 December Bill and Visa Rebate Never Honored
- Charged $1100 for phones already returned and service after cancellation
- Billing dispute escalates into disconnection threats against 72-year-old customer
- Charged $211.84 on first U-Verse bill despite promised $74.90 package
- Cannot correct their own incorrect billing
- Online phone order billed $225 instead of expected $120
- Unlimited mobile-to-mobile calling only applies to daytime hours
- Unrequested voicemail order left home phone without dial tone
- Family plan switch billed over $350 instead of $150 quoted
- Fraudulently selling used defective phones as new
- Payment Not Applied, Internet Disconnected and Bounced Between Many Agents
- DSL Modem Never Sent but Billed and Early Termination Fee Charged
- Third Party Vendors Hide Unauthorized Charges on Phone Bills
- Third Samsung C417 Defective and Replacement Offer Dispute
- Automated Bill Payment System Hung Up and Charged Me Twice
- DSL Installation Wiped Out My Computer System and Technicians Could Not Help
- Charged $60 Service Fee Despite Being Told of No Charges
- $100 Visa Card Promised for Switching to Yahoo Never Received
- Second Razr Rebate Refused as Duplicate Request
- Charged $1,229.59 for Early Cancellation After Employee Gave Wrong Contract Date