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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Bedroom Phone Line Out Since December and Supervisor Calls Go Nowhere
- Refused to Refund $175 Remaining Balance on Pick Your Plan
- Bundle Bill Over $300 and Only $125 of $325 Rebate Received
- Unfair proration of final bill
- U-verse HD Quality Poor and Home Too Far From Equipment
- Phone Bill Wrong for Five Months Despite Repeated Corrections
- Billed $350 After Credits Promised and Long Distance Charged Per Call
- Preteen Son's Phone Treated as Main Account Holder and Internet Block Bypassed
- Service Not Activated for Days Despite Hours on Hold and Hung-Up Calls
- Told Home Is Too Far for U-verse While Neighbors Get Installed
- AT&T Horrible Customer Service - Customer Service
- $150 Visa Card Rebate Never Received After Two-Line Contract
- Modem Rebate of $75 Not Received
- DSL Drops in Every Rainstorm and Rusted Pole Box Is Not Replaced
- Early Termination Fee Waiver Passed Between Phone Support and Store
- Charged Two Months After Switching to Verizon, Plus Contract Fee and Collections
- Phone Bills Far Higher Than Quoted and Credits Not Applied
- Advertised Price Not Honored on BlackBerry Bold and Region-Based Pricing
- Upgrade Runaround, Refused Cancellation and Disputed $150 Bill
- Restocking Fee Charged to Exchange Phone for a Different Model