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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Billed 770 Extra Minutes Though Mobile-to-Mobile Calls Were Free
- Phone Kept Running Minutes and Account Sent to Collections
- Billed for Unsolicited Calling Card Calls and Paid Anyway
- Very Bad Service Reported by Customer
- Charged $50 Activation Fee Despite Offer of No Charges
- Free Nights and Weekends Not Honored and Frequent System Busy Errors
- No Bills Received Then Phone Turned Off and Unauthorized Charges
- Contract Cancellation Fee for a Contract Never Signed
- Plan Change Not Made and $400 Bill Sent to Collections
- Free Nights and Weekends Promise Denied and Billed $1200
- Sensible Solution Package Led to Bill Over $100 in First Month
- Told New Phone Was an Upgrade Limiting Further Phone Changes
- Free Nights and Weekends Not Credited and Account Sent to Collections
- Bills Rose to Nearly $900 and Itemized Bill Never Sent
- Free Phone Became $150 Bill and Return Label Never Sent
- Billed for Cable Receiver the Company Already Picked Up
- Off-Peak Hours Changed From 7pm to 9pm and Bill Jumped
- Long Distance Carrier Changed Without Request
- Charged for Two Months of Account Never Completed
- Prepaid Minutes Expiry Cut From 90 to 45 Days