AT&T Reviews & Complaints

Reviews & Complaints on USAComplaints

2,965 complaints on USAComplaints, including 2 published in the last three years.

• Per-message charge of 10 cents for messaging stated as included in planPublished Jun 7, 2003 · Historical consumer allegation
• Billed for a lost phone line the customer cannot usePublished Jun 6, 2003 · Historical consumer allegation
• Long distance charges of $156.89 billed for calls never made from phonePublished Jun 5, 2003 · Historical consumer allegation
• Billed $950 with phantom minutes and overlapping calls on one phonePublished Jun 3, 2003 · Historical consumer allegation
• Website minutes-used feature runs days behind and service representatives unhelpfulPublished Jun 2, 2003 · Historical consumer allegation
• Online View Minutes feature shows usage a week behind the actual billPublished May 27, 2003 · Historical consumer allegation
• Phone billed but never received and calling plan could not be changedPublished May 26, 2003 · Historical consumer allegation
• RipoffPublished May 22, 2003 · Historical consumer allegation
• Early termination fee applied to both lines after contract extended unknowinglyPublished May 20, 2003 · Historical consumer allegation
• Over 4000 roll over minutes removed without notice and $600 bill followedPublished May 17, 2003 · Historical consumer allegation
• Representatives misrepresented plan features and cancellation fee is now demandedPublished May 13, 2003 · Historical consumer allegation
• Plan quoted at 7 cents per minute billed at 10 centsPublished May 10, 2003 · Historical consumer allegation
• Promised free months and credits not applied, then wrong calling plan assignedPublished May 9, 2003 · Historical consumer allegation
• Installment phone cannot dial or answer calls and only replacement offeredPublished May 2, 2003 · Historical consumer allegation
• Rewiring cost $200 over the quote, DSL unavailable and collection calls followedPublished Apr 29, 2003 · Historical consumer allegation
• Activation fee charged despite promise and plan minutes billed incorrectlyPublished Apr 28, 2003 · Historical consumer allegation
• Cell phone disconnected without notice and early termination fee demandedPublished Apr 24, 2003 · Historical consumer allegation
• Contract cancelled after two months but termination fee still demandedPublished Apr 24, 2003 · Historical consumer allegation
• Representatives gave wrong minutes information and over-limit charges followedPublished Apr 24, 2003 · Historical consumer allegation
• Prepaid minutes expired after 45 days and $75 refund refusedPublished Apr 19, 2003 · Historical consumer allegation