American Airlines

Complaints & Reviews on USAComplaints

USAComplaints currently maintains 145 historical complaints about American Airlines, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Stolen item from luggage and Broken artifacts!Published Oct 17, 2005 · Historical consumer allegation
• RIPOFF Considers changing planes (in another state) 60 miles away "normal"Published Oct 13, 2005 · Historical consumer allegation
• Horrible Customer Service RIPOFFPublished Sep 2, 2005 · Historical consumer allegation
• Ripoff changed policy on ticket transfePublished Jun 9, 2005 · Historical consumer allegation
• Gave away my seat 45 minutes earlier RUDE CUSTOMER SERVICE RIPOFF At JFK New YorkPublished May 27, 2005 · Historical consumer allegation
• Ripoff Washington, New York, Los Angeles, Atlanta, Chicago Florida, California, New York, IllinoisPublished Apr 12, 2005 · Historical consumer allegation
• Ripoff Will not give refund first response takes 48hours 2nd 3 days third 2 monthsPublished Mar 22, 2005 · Historical consumer allegation
• Ripoff Employees Harrased and Lied AA Executive Office failed to take actionPublished Nov 30, 2004 · Historical consumer allegation
• Ripoff extremem disregard for customer satisfaction Dallas txPublished Oct 26, 2004 · Historical consumer allegation
• Ripoff H.D.Q.D.F.W. Airport, TX 75261-9612Published Sep 21, 2004 · Historical consumer allegation
• Ripoff American Airlines abuses small children & takes advantage of their families Fort Worth TexasPublished Aug 9, 2004 · Historical consumer allegation
• No customer service rip-off! They refused a wheelchair! Delayed flight! Chicago, IllinoisPublished May 25, 2004 · Historical consumer allegation
• Refused to refund price of ticket when having to travel early due to terminal illness of family member Raleigh-Durham, NC And Sious City, SDPublished Feb 25, 2004 · Historical consumer allegation
• Ripoff Provides bogus fares on the internet and then when you try to purchase the ticket, the transaction cannot be completedPublished Dec 24, 2003 · Historical consumer allegation
• Ripoff Charged $200 for flight cancellation Isn't it outrageous? Dallas Fort Worth TexasPublished Oct 1, 2003 · Historical consumer allegation
• AAdvantage Program consumer ripoff American Airlines allowed unauthorized party to redeem MY Frequent Flyer miles. D.R. Simmonds, said they followed company policy and that's it!Published Sep 12, 2003 · Historical consumer allegation
• Ripoff baggage was severely damaged and items were stolen from my bagPublished Sep 3, 2003 · Historical consumer allegation
• Talked mean to me acted liked he owned the airline dont like black people the business that doesnt give a damPublished Jul 25, 2003 · Historical consumer allegation
• Nonrefundable nontransferable ripoffPublished May 28, 2003 · Historical consumer allegation
• Is a ripoff that uses scare tactics to abuse & mistreat consumersPublished Jul 16, 2002 · Historical consumer allegation