Usacomplaints.com » Clothing & Footwear » Complaint / Review: H&M - Poor customer service. #910758

Complaint / Review
H&M
Poor customer service

July 25th I'm writing to create a criticism concerning the store-manager called Joe. I asked of a 5 - Pack of clothes costing $9.95 that just had four sets within the bundle. He explained he is able to provide me 10% off. I mentioned okay, however they about $2 some therefore should not the discount be much more than. 95 dollars? Then he folded his eyes and rudely spat back this was shop plan, and he went away. Today, that is good. Shop plan is shop plan with one of these big-box locations. But DON'T roll-your eyes and bark reactions to some client who merely requested a problem that easy math may warrant. While he noticed me taking a look at his name-tag then he rudely stated, "what, were you anticipating some larger discount?" I said happy but with disappointment, "No Joe, do not be worried about it, itis not really a large package, " since if he'dnot to date served just like a person or even better, a, he was not likely to start-then. To that particular finish, then he stated while strolling away (just because a client evidently does not deserve five moments of his interest,) "Yes well clearly it's." This is the means he made a decision to behave towards a paying client.

I understand it doesn't appear to be a large package, nevertheless when you're within the service-industry, and particularly a supervisor, customer support is crucial. It is most significant. Shop plan is something, but in the of your day, it is about being truly a individual and really caring concerning the clients. Without them you've no work. Perhaps there is nothing he might do and that is okay. However the point he might manage was the way in which he talked and his body gestures.

Composing this, Iam certain, is going to do nothing to treat the issue of Joe the supervisor and his bad, Iam much better than you perspective, however it seems better setting it up out in to the globe. All of us have poor times, but-don't crap on my evening Joe. Since you are therefore NOT much better than me!


Offender: H&M

Country: USA   State: California   City: Daly City

Category: Clothing & Footwear

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