Usacomplaints.com » Clothing & Footwear » Complaint / Review: Customthrowbackjerseys.com - You re advised the corporation has horrible customer support. #868710

Complaint / Review
Customthrowbackjerseys.com
You're advised the corporation has horrible customer support

Beware... Beware... Beware…. SCAMMMERS!!! You're advised the corporation has horrible customer support. Our boy bought an Eddie Giacomin New York Rangers 1972 CCM jersey for me personally like a Holiday present. After getting the jacket and recognizing the dimension wasn’t right we originally asked about an exchange. Given that they never reply the telephone number shown on the site or return messages left about the answering device all communications are completed by email. Their late and chilly reaction to the trade inquires started creating us feel anxious concerning the procedure so we subsequently required to just return the jacket to get a return. After repeated demand on the return procedure we were directed to deliver it to some Montreal tackle and might even be accountable to pay for a Canadian customs duty of 18% plus delivery costs which we completely decided to do.

We delivered the jacket with postal monitoring plus they attempted to supply it unsuccessfully three times towards the handle they offer. Every time the postal company quit a notice telling them of how they might get the bundle. Even while we were contacting them to discover exactly what the issue was together obtaining the bundle. After getting no reaction in the organization we approached Canadian postal regulators who advised us the bundle would be delivered back because it couldn’t be shipped with no trademark with no one was answering the updates quit in the handle.

At this time we exposed a challenge situation using the charge card business. The jersey ultimately did return. Once we conferred using the charge card business within the next couple weeks we ultimately obtained an email in the organization declaring that people had a need to deliver the jacket this time around to some Ny tackle within seven days or there might appropriate consequences. Using the charge card organization advocating we complied and delivered the jersey back. They obtained and closed for that jacket a couple of days later-but never responded anymore of our emails or released any credit back again to the consideration.

This entire process were only available in the start of Jan and it’s today the center of April and we ultimately obtained verification back in the charge card organization that according to their analysis of our challenge that was dominated within our benefit we were being released a complete refund. We didn’t really obtain a complete reimbursement because we've to without the delivery price around $40 for both occasions.



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