Usacomplaints.com » Clothing & Footwear » Complaint / Review: Desert-Gear Converse Boots - Buyer Beware - No Full Refund on Defective Boots. #600910

Complaint / Review
Desert-Gear Converse Boots
Buyer Beware - No Full Refund on Defective Boots

My partner was used to Iraq in March and just before his delopment we requested him a set of Converse Sage-Green shoes for $96.00 with free delivery from Leave-Gear.com. Once the shoes came before his implementation they'd a tough plastic or steel item that caught into his foot and he wasn't ready to put them on given that they were faulty. He'd to release to Iraq so he simply got his government-issued shoes with him and that I approached David Hedmen from Leave-Equipment to create him conscious of the problem. David explained to come back the shoes to get a complete refund. I told David that I needed to-order him another set of shoes to possess delivered to Iraq that we did. I subsequently requested a set of Rockport Military shoes to make sure that the Converse types didn't get to Iraq faulty again just in case their was an issue with that one order. I taken care of the Rockport shoes outofpocket again since I had been along the way of shipping the faulty Talk shoes back. Once I obtained the shipping confirmation that David had obtained the faulty Talk shoes back it required 2 weeks and over twelve telephone calls and email to try and get any credit back. David started blaming my spouse of sporting the shoes merely for me since he did not wish to matter any kind of credit. After several battles and being informed I'd get a complete reimbursement for that faulty shoes I obtained a credit of $77.29. After I named to request David wherever my $18.71 was he attempted to inform me he isn't refunding the $96. Oo due to the price of delivery. The faulty shoes were delivered to me on the "Free Delivery" present and also the price was $96.00 today all a quick David says he is subtracting $18.71 since that's what it cost to deliver the faulty shoes in my experience. That is totally absurd. I had been delivered a set of faulty shoes and needed to shell out of my very own wallet to deliver them back and today David needs me to pay for his price for shipping the faulty shoes in my experience within the first place. I also respected he might provide me a "Full Reimbursement" as he guaranteed after I requested another set of shoes that we taken care of outofpocket that were $92.00 Rockports. Buyers Avoid the corporation!


Offender: Desert-Gear Converse Boots

Country: USA   State: Arizona   City: Lake Havasu City
Site:

Category: Clothing & Footwear

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