Usacomplaints.com » Clothing & Footwear » Complaint / Review: CVS Pharmacy 526 Meriden Rd. Waterbury, Connecticut - Inappropriate customer treatement. #542950

Complaint / Review
CVS Pharmacy 526 Meriden Rd. Waterbury, Connecticut
Inappropriate customer treatement

To Whom it might worry (when there is anybody at CVS that's worried):

Here are the facts of the excessively bad therapy that I obtained in one of the supervisors of one's shop situated at 526 Meriden Rd, Waterbury, Connectciut

Please be recommended that I'll be publishing this and also the below concept on every web message board that I will discover, contacting it to everybody on my 3 e-mail details, and informing relatives, buddies, and business associates; requesting them to boycott CVS. You folks shouldn't maintain company.

Early Saturday morning (1/2/10) I visited my local CVS store at

526 meriden road

Waterbury, ct 06705

Phone: 203-465-7055

The purpose was to buy 2 ipod giftcards. I found the gift-card stand and find the shades that I needed. On my method to the check out registers, I happened to walk-up a that had men’s leatherjackets. I’m possibly near to requiring a brand new coat, and so I chose to invest a couple of minutes trying-on (for dimension) the several they had quit. Because it moves, the XL appeared too large, and also the M slightly little. Since I have had additional chores to complete and was working quick promptly I requested the supervisor exactly what the return policy could be for that leather jacket convinced that I'd purchase it, and also have additional time after returning property for attempting the coat. He didn’t appear to have and precise solution, but explained that I “couldn’t take it in 14 days and be prepared to get my cash back”. With that I questioned him “would that actually contain when the labels were still about the coat and that I didn’t put it on? ” he explained “yes”, then following a couple of seconds of looking at me, this stinker included “You got to know if you like it! Should you don’t want to buy simply set it back about the shelf.” I responded “ok, that’s precisely what I’ll do” that was an error since I ought to have tossed the coat at him and informed him to complete it herself. After placing the coat back about the ledge, I subsequently stated in a speech which was loud enough for him to listen to (2 islands aside) “and I’ll set the gift-cards back too”

Since I’m house, I’ve had the opportunity to browse the return policy in the site for returning non prescription products. It says the following: “Our trouble-free return policy enables you to return items to any CVS/pharmacy shop or by email within thirty days of bill, susceptible to several exceptions.” That declaration indicates a couple of things; this store-manager isn't subsequent organization plan AND he's laying to clients

How will you like CVS? They have to have a significant following in order to deal with clients such as this and have the ability to remain in company. I've an extremely small company and wouldn't have a much so much as you client easily handled them within the method I had been handled only at that Waterbury, Ct shop. I later purchased the gift-cards in a Rite Aid Drugstore, and I’ll not just do with no coat, but I’ll likewise do without SOMETHING from CVS. They created an essential declaration in my experience today………. We don’t need your company. And thus it will be since they’ll never see me again.


Offender: CVS Pharmacy 526 Meriden Rd. Waterbury, Connecticut

Country: USA   State: Connecticut   City: Waterbury

Category: Clothing & Footwear

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