Aldo is terrible! I thought it had been easy - return a set of unworn shoes within the initial container with both unique bill along with a gift bill at hand. Then your team within the shop stated "organization plan" was "actually exchange-only" of course if the price of the alternative sneakers was significantly less than the delivered product we're able to "contribute the distinction for AIDS." She also stated that we required the initial charge card to obtain a complete reimbursement or credit and, because the individual who initially purchased the sneakers (like a present) lives in another town, she must SEND her AMEX card to us so we're able to take it towards the Aldo shop. It was an absurd reaction. While my spouse questioned why we required the initial charge card whenever we had both unique receipt along with a gift bill, she was informed that "perhaps the sneakers were taken." Working it was an errant frontline worker, I named the 800 customer support point. The broker there listened after which stated we could send the sneakers and bills for their headquarters in Europe plus they might send us something special card (reimbursement) — but she could provide no logic behind why the retail store could not do this (and not mind that their site claims when we purchase sneakers on line we could reunite them "to any store"). I requested to consult with a boss and was shuttled to voice-mail — with no you have actually named people back (and it is been over per week). To back that up, the next evening I posted a utilizing Aldois on line review type — I quit equally a contact address along with a telephone number. No reply. Two nights later, I tried delivering another on line criticism plus a contact for their "remarks at" mail — no reaction there both. Not really an application page reputation.in the last week, I've followed-up with another on line criticism (hanging the very first) and another mail. I actually delivered a duplicate of my earlier mail for their "professions at" mail. No reply. No-call back. No mail. No support. They've absolutely dropped my company for a lifetime.
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