We had a massive amount of work done on our Geo Prizm. Unfortunately, much of it wasn't done correctly — to the extent that I have to have another garage fix Sullivan's mess because I don't trust these guys to do it.
Even a simple valve cover gasket wasn't replaced correctly, and now needs to be redone. The new clutch is worse than before and needs to be resurfaced — again.
And the kicker — we were quoted (verbally, unfortunately) "$5-600" to fix the transmission. Yet we were charged $900 — WITH NO EXPLANATION. When I asked the owner (Paul), he said he didn't know anything about it since he wasn't there at the time, and that I should talk to the mechanic (nice way to take responsibility for your shop). The particular mechanic (Derek), however, has an interesting way of disappearing whenever I call or visit (which I've done repeatedly).
These guys are not only incapable of performing decent work, they're thieves as well. Stay away from Sullivan Tire at all costs.
0 comments