When I go on vacation for the past 2 years I cancel my GMAC insurance for 3 months and reinstate it when I return such as happened in the summer of 2011 and 2012. The car was placed in storage. This year was different, when I returned GMAC would not renew my policy and sent me to Progressive who renenew my policy at twice the cost. Since I was out of the country my mail was held by a neighbor. A few weeks after my return home, I read my mail and find a letter from the license bureau notifying me that my drivers license had been suspended for 2 weeks. GMAC had failed to either email me or let me know at the time that if I cancelled my insurance the law required them to notify the state and the state would suspend my license, but for a $150.00 fee it will be reinstated.
I called Niklas, manager at GMAC, left messages, five times and he refused to return my call. It was just luck that I was not involved in an accident or I could have been sent to jail for driving with a suspended license and causing an accident or being involved in an accident. I have never received any notification from GMAC that my license had been or would be suspended. Since the law is new, most people are not aware of what happens when your auto insurance is cancelled. It is neglience on their part and a responsible company would notify its customers at the time of cancellation. Where do I file an official complaint against this company?
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