US Auto Management, now Executive Auto Management, placed my truck with someone under contract that they garentee payment for monthly lease and for mileage and damage after the lease is up. This was great, until it came time that the person with my truck stopped paying.
Shiela at the Bellflower office told me they didn't have enough money to pay. A week later that office closed. When I tried to contact the corporate office, I was told that each branch is financially and legally responsible for themselves. When I contacted the Upland Office I was told the same thing.
Well the person who had my truck finally made her payments and then turned the truck back into Ford. This was fine, but Ford charged me $5000 for mileage and damage. I am going after the person who had the truck, Tiffany Dabney, since I was lucky enough to demand for a copy of the contract (which US Auto was reluctant to give).
US Auto should be fully responsible.
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