Complaint / Review
Mullinax Ford of Palm Beach
Mullinax West Palm Beach Service department is staffed by incompetent techs

My problems with MULLINAX FORD OF PALM BEACH began when I purchased a used 2005 Ford Escape Hybrid and took it to their service department in July. The vehicle had some problems that I was aware of while purchasing it. Their certified "Hybrid Mechanic" "Frankie" worked on my vehicle. I specifically requested the certified hybrid mechanic to inspect the ABS/Tone rings on the vehicle as I was quite sure they were responsible for my problem. The certified hybrid
mechanic told me that he inspected the ABS Tone rings personally and they were good. The dealership had my vehicle for 3 weeks and I spent nearly $2,800 on various repairs and maintenance work. At the end of this 3 week and almost $3,000 expense - my vehicle still exhibited the same chief complaint. The service manager advised me that there was
nothing else that could be done to diagnose the issue, and that "sometimes problems have to get worse before they can get better.