I just purchased 4 Good Year tires with a $120.00 rebate. I submitted the rebate forms corectly. I received the Visa card from Citi bank with the wrong name on my visa card for $120.00. I contacted Citi card and was told to fax my driver's license to them. I explained I don't have a fax machine. They said not our problem. I called Goodyear Tire and they promised to send a new card with correct name. I just received new card with the wrong name once again. Contacted Good Year and they will send out 3rd card.
Good Year customer service is the worst. They will not help you and are very rude. Citi Bank isn't much better. Do not purchase Good Year tires if the only reason you are getting them is for the rebate. You will be sorry!
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