Complaint / Review
Fred Loya Insurance
Company would not cut check to auto shop, they made it out to me and finance company and said that salvage parts had to be used to repair the vehicle from either Rio Grande or A1 Salvage

Don't waste your time or money, you will be out of luck. They wrote us a useless check to the finance company when we filed a claim for an accident. They did NOT write it to the auto shop and we now can NOT GET OUR CAR FIXED. This is full coverage on a new vehicle and they've also requested that used parts from Rio Grande and A1 salvage be used on our car. This is frame damage and they want us to use salvage parts after assuring the auto shop that they would only allow new parts. Like most people we need our car to get back and forth. We will not have it for a VERY long time thanks to Fred Loya Insurance