Usacomplaints.com » Cars & Transport » Complaint / Review: Consumer Portfolio Services - Cps do not use this company. #908544

Complaint / Review
Consumer Portfolio Services
Cps do not use this company

I need to share this with anyone who is thinking about working with this company. I filed for bankruptcy a few yrs back and needed to get a van that I could retrofit for my handicapped child. Well about a yr into my loan I lost my job:. I made several attempts to work with them for the missed payments:. They would not work with me'. So finally after all their harassing phone calls I told them to come and get the car. Two yrs later they are still harassing me for the unpaid balance and threatening to sue me:. I have been told I was lying about my child being deaf and blind, and in a wheelchair along with all of this other medical problems.

But of course they deny it was ever said'.

This was my most recent conversation as of to day,

On June 20that approximately 3:30 P.M., I contacted Consumer Portfolio Services (CPS) and spoke to Hedi Garcia. I had to yell at her to give me her supervisor. I attempted to again make a settlement offer less then what they would take. He finally agreed to take a settlement but would not send me a settlement letter until I gave him a post dated check with my checking account info. When I told him I did not have an account but would send by western union or cashiers check the next day, I was told because I did not have a checking account they would not take a settlement but instead i would have to pay a $1000 MORE.

The manager stated he would talk to someone placed me on hold then came back stating after reviewing my account CPS would not be able to provide a settlement.

When asked why I was not able to receive a settlement offer letter before sending money I was told it would be a waste of time and money and how did he have a guarantee that I would send the money anyway. I was then told CPS would not send a settlement letter without my checking account information given 1st. When I asked to speak to his supervisor (the decision maker) I was hung up on.

Plus they have been treating to sue me for the last 1 1/2.

Do not use this company.

I know they where just trying to get access to my checking account so they could take what they wanted. Plus when I questioned him about it I was told it was illegal to do that Yah right I have read so many stories on these sites about them taking money from people like this. Now I am just waiting to see if I will be sued. I don't have anything and if they
sue me I will be homeless with my handicapped child because I don't have any money to pay this off.

Do not use this company.

He then stated I was in the business of using people and liked taking things from people. When I told him his company sucked he told me they must be doing something right because they have been in business for the last 20 yrs and bought out two other companies.

I wish someone could find a way to file a class action law suit about them.


Offender: Consumer Portfolio Services

Country: USA   State: California   City: Irvine

Category: Cars & Transport

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