Trans American Auto Parts owns 4 Wheel Parts/PRO COMP
310-900-5582 fax 310-900-5580 [email protected]
A preliminary investigation has been luanched for a myraid of complaints hitting the internet recently of PRO COMP tires developing (SEVERE tire pulls and bulges) at 12,000, 15,000, and 20,000 miles.
The preliminary investigation has revealed that operating these tires close to the speed of (94 mph) may cuase these problems.
4 Wheel Parts has an "Unsatisfactory Record" with the Better Business Bureau when it comes to answering consumer complaints along with the following below:
*Delivery Issues
*Difficulty obtaining Refunds
*Overcharging
*Poor Installation
*Poor Customer Service
*Billing Disputes
*Failure to Deliver Ordered Merchandise / Missing Items/
Incorrect Items
All this can be verified by obtaining a company reliability report from the Better Business Bureau at http://www.labbb.org/
Company policy when an ERROR occurs either in shipping and/or installation is to make the customer absorb the cost of re-shipping and/or rental car expenses.
How do I know, the President of the company did it to me while we were standing in front of the main corporate headquarters. (Which was a slap in my face)
In addition, 4 Wheel Parts and the BBB had/has practiced (CONCELAMENT OF COMPLAINTS) by transferring actual filed complaints against stores all over the U. S to the (Main Corporate Address in Compton, CA)
When I filed my complaint against one of their stores for, "Improper Installation, " the address was magically changed from that store to the Main Corporate Headquarters in Compton, CA.
This type of deceit/trickery gave all their other stores a near, "Perfect/Spotless" Satisfactory Record.
As you look at Better Business Bureau Company Reliability Report for the Main Headquarters in Compton, CA at www.labbb.org / it states the following:
4 wheel Parts has an "Unsatisfactory Record" with the Better Business Bureau when it comes to answering consumer complaints along with the following below:
*Delivery Issues
*Difficulty obtaining Refunds
*Overcharging:
*POOR INSTALLATION
*Poor Customer Service
*Billing Disputes
*Failure to Deliver Ordered Merchandise / Missing Items/Incorrect Items
The Main 4 Wheel Parts Corporate Office does not have workshops to perform any-kind of, "Installations."
The Main Corporate Headquarters takes orders, has offices, and ships out parts and supplies to all of its stores.
CONCEALMENT of STATE AGENCY CONSUMER AFFAIRS BUREAU of AUTOMOTIVE REPAIR LICENSE (VIOLATION). The way shoddy operators conceal violation, is to close their license and re-apply under a relatives name.
Records available on the internet indicate that this has occured a the 4 Wheel Parts Store, 2555 Lafayette Santa Clara. Www.2dca. Gov/pls/wllpub/wllqryna$lcev2. Actionquery
This is company policy and the DIRTY LITTLE SECRET
If an "Improper installation and/or fraud" has been made upon your vehicle, for best results (first) send/file a report the following State/local agencies set up to help you below on the internet:
Http://usacomplaints.com/
http://www.bbb.org/
Then immediately file/send a copy complaint to the Bureau of Automotive Repair and the Consumer Protection Division for your State:
Bureau of Automotive Repair
400 R Street, Suite 5200
Sacramento, CA 95814
916-322-3333
Orange County District Attorney
Consumer Protection Division
Mr. Joe D'Agostino
401 Civic Center Drive
Santa Ana, CA 92701
Consumer Protection Division
Los Angeles County District Attorney's Office
201 North Figueroa St., Suite 1600
Los Angeles, CA 90012
Arizona
State Offices
Chief Counsel
Consumer Protection and Advocacy Section
Office of the Attorney General
1275 West Washington St.
Phoenix AZ 85007
602-542-5763 (consumer information and complaints)
Toll free in AZ: 1-800-352-8431 Fax: 602-542-4579
Web site: www.ag. State. Az.Us
County Attorney
Coconino County Attorney's Office
110 East Cherry Ave.
Flagstaff AZ 86001
928-779-6518 Fax: 928-779-5618
County Attorney
Mohave County Attorney's Office
315 North 4th St.
P.O. Box 7000
Kingman AZ 86402-7000
928-753-0719 Fax: 928-753-2669
La Paz County Attorney
County Attorney
1320 Kofa Ave.
Parker AZ 85344
928-669-6118 Fax: 928-669
County Attorney
Yavapai County Attorney's Office
Yavapai County Courthouse
255 East Gurley
Prescott AZ 86301
928-771-3344 Fax: 928-771-3110
County Attorney
Yuma County Attorney's Office
168 South Second Ave.
Yuma AZ 85364
928-329-2270 Fax: 928-329-2284
Arkansas
State Offices
Deputy Attorney General
Consumer Protection Division
Office of the Attorney General
323 Center St.
Suite 200
Little Rock AR 72201
California
State Offices
Acting Chief
Bureau of Automotive Repair
California Department of Consumer Affairs
10240 Systems Parkway
Sacramento CA 95827
916-255-4300
Toll free in CA: 800-952-5210
TDD: 916-255-1369
Web site: www.autorepair.ca. Gov
Director
California Department of Consumer Affairs
400 R St.
Suite 3000
Sacramento CA 95814
916-445-2643 (Correspondence and Complaint Review Unit)
Web site: www.dca.ca. Gov
Attorney General
Office of the Attorney General
Public Inquiry Unit
P.O. Box 944255
Sacramento CA 94244-2550
916-322-3360
Toll free in CA: 1-800-952-5225
TDD: 916-324-5564
Web site: www.caag. State.ca.Us
County Offices
Supervising Deputy District Attorney
Senior Deputy District Attorney
Business Affairs Unit
Fresno County District Attorney's Office
1250 Van Ness Ave.
2nd Floor
Fresno CA 93721
559-488-3156 Fax: 559-495-1315
Director
Los Angeles County Department of Consumer Affairs
500 West Temple St.
Room B-96
Los Angeles CA 90012-2706
213-974-1452 Fax: 213-687-0233
Web site: consumer-affairs.Co. La.ca.Us
Supervising Deputy District Attorney
Consumer and Environmental Protection Division
Sacramento County District Attorney's Office
PO Box 749
906 G Street, Ste 700
Sacramento CA 95812-0749
916-874-6174 Fax: 916-874-7660
Division Chief
San Diego County District Attorney's Office
330 W. Broadway, Suite 700
San Diego CA 92101
619-531-4070 Fax: 619-531-4481
Web site: www.sandiegoda.com
Consumer and Environmental Unit
San Francisco County District Attorney's Office
732 Brannan St.
San Francisco CA 94103
415-551-9595 (public inquiries)
Fax: 415-551-9504
Web site: www.ci. Sf.ca.Us/casf/
Supervising Deputy District Attorney
Santa Clara County District Attorney's Consumer Protection Unit
70 West Hedding St.
West Wing, 4th Floor
San Jose CA 95110
408-792-2880 (consumer protection) Fax: 408-279-8742
Web site: www.santaclara-da.org
Mediation Coordinator
Marin County Mediation Services
4 Jeannette Prandi Way
San Rafael CA 94903
415-499-7454 Fax: 415-499-3673
Senior Deputy District Attorney
Consumer Protection Unit
Santa Barbara County District Attorney's Office
1105 Santa Barbara St.
Santa Barbara CA 93101
805-568-2300 Fax: 805-568-2398
Coordinator
Division of Consumer Affairs
Santa Cruz County District Attorney's Office
701 Ocean St.
Room 200
Santa Cruz CA 95060
831-454-2050
TDD/TTY: 831-454-2123 Fax: 831-454-2920
E-mail: dat155@co. Santa-cruz.ca.Us
Web site: www.CO. Santa-Cruz.ca/US
Supervising Deputy District Attorney
San Joaquin County District Attorney's Office
Consumer Affairs Prosecution Unit
222 East Weber, Room 412
P.O. Box 990
Stockton CA 95202
209-468-9321 Fax: 209-468-0314
Supervisor
Consumer Mediation Section
Ventura County District Attorney's Office
800 South Victoria Ave.
Ventura CA 93009
805-654-3110 Fax: 805-648-9255
Web site: www.ventura.org/vcda
Supervising Deputy District Attorney
Consumer/Environmental Protection Unit
Orange County District Attorney's Office
401 Civic Center Dr.
West Santana CA 92701
714-347-8706 Fax: 714-568-1250
City Offices
Supervising Deputy City Attorney
Consumer Protection Division
Los Angeles City Attorney's Office
200 North Main St.
1600 City Hall East
Los Angeles CA 90012
213-485-4515 Fax: 213-847-0402
E-mail: dkass@atty. Lacity.org
Head Deputy City Attorney
Consumer and Environmental Protection Unit
San Diego City Attorney's Office
1200 Third Ave.
Suite 700
San Diego CA 92101-4106
619-533-5600
Web site: www.sannet. Gov/city-attorney
Colorado
State Offices
Consumer Protection Division
Colorado Attorney General's Office
1525 Sherman St.
5th Floor
Denver CO 80203-1760
303-866-5079
Toll free: 1-800-222-4444 Fax: 303-866-5443
County Offices
Chief Deputy District Attorney
Economic Crime Division
El Paso and Teller Counties District Attorney's Office
105 East Vermijo, Suite 205
Colorado Springs CO 80903-2083
719-520-6002 Fax: 719-520-6006
E-mail: david_zook@co. El-paso.Co. Us
Web site: http://www.co. El-paso.Co. Us/DistrictAttorney/default.Asp
Chief Deputy District Attorney
Denver District Attorney's Economic Crimes Unit
303 West Colfax Ave., Ste 1300
Denver CO 80204
720-913-9179 Fax: 720-913-9177
Web site: www.denverda.org
District Attorney
Weld County District Attorney's Office
PO Box 1167
Greeley CO 80632
970-356-4010 Fax: 970-352-8023
District Attorney
Pueblo County District Attorney's Office
201 West 8th St., Suite 801
Pueblo CO 81003
719-583-6030 Fax: 719-583-6666
Connecticut
State Offices
Commissioner
Department of Consumer Protection
165 Capitol Ave.
Hartford CT 06106
860-713-6300
Toll free in CT: 1-800-842-2649 Fax: 860-713-7239
Web site: www.state. Ct.Us/dcp
City Offices
Director of Consumer Protection
City of Middletown
245 DeKoven Dr.
PO Box 1300
Middletown CT 06457-1300
860-344-3491 Fax: 860-344-3561
E-mail: phil. [email protected]
Delaware
Director, Consumer Protection Unit
Consumer Protection Unit
Office of Attorney General
820 North French St.
5th Floor
Wilmington DE 19801
302-577-8600 Fax: 302-577-3090
Web site: www.state.De. Us/attgen/
Florida
State Offices
Assistant Attorney General
Economic Crimes Division
Office of the Attorney General
135 West Central Blvd. Suite 1000
Orlando FL 32801
1-866-9-NO-SCAM Fax: 407-245-0365
Web site: http://myfloridalegal.com
Assistant Attorney General
Economic Crimes Division
Office of the Attorney General
Concourse Center 4
3507 E. Frontage Rd. Suite 325
Tampa FL 33607
1-866-9-NO-SCAM Fax: 813-281-5515
Web site: http://myfloridalegal.com
Assistant Attorney General
Economic Crimes Division
Office of the Attorney General
1515 N. Flagler Ave., Suite 900
West Palm Beach FL 33401
1-866-9-NO-SCAM Fax: 561-837-5109
Web site: http://myfloridalegal.com
Director
Broward County Consumer Affairs Division
115 South Andrews Ave.
A460
Fort Lauderdale FL 87001
954-765-5350, ext. 232 Fax: 954-765-5309
E-mail: [email protected]
Web site: www.broward.org/consumer
Chief, Assistatn State Attorney
Dade County Economic Crime Unit
Office of the State Attorney
1350 NW 12th Ave.
5th Floor, Graham Building
Miami FL 33136-2111 305-547-0671
Fax: 305-547-0717
Director
Consumer Services Department
Miami-Dade County
140 West Flagler St.
Suite 903
Miami FL 33130
305-375-3677 (Consumer Hotline)
TDD/TTY: 305-375-4177 Fax: 305-375-4120
E-mail: consumer@miamidade. Gov
Web site: www.co. Miami-dade. Fl.Us/csd
Chief Investigator
Orange County Consumer Fraud Unit
415 North Orange Ave.
P.O. Box 1673
Orlando FL 32802
407-836-2490 Fax: 407-836-1210
E-mail: [email protected]
Web site: www.orangecountyfl.net
Georgia
State Offices
Administrator
Governor's Office of Consumer Affairs
2 Martin Luther King, Jr. Dr. Suite 356
Atlanta GA 30334
404-656-3790 Fax: 404-651-9018
Web site: www2. State. Ga.Us/gaoca
New Mexico
State Offices
Director
Consumer Protection Division
Office of the Attorney General
PO Drawer 1508
407 Galisteo
Santa Fe NM 87504-1508
505-827-6060 Fax: 505-827-6685
Web site: www.ago. State. Nm.Us
North Carolina
State Offices
Senior Deputy Attorney General
Consumer Protection Division
Office of the Attorney General
PO Box 629
Raleigh NC 27602
919-716-6000 Fax: 919-716-6050
Web site: www.jus. State. Nc.Us/cpframe.htm
Ohio
State Offices
Ohio Consumers' Counsel
77 South High St. 15th Floor
Columbus OH 43266-0550
614-466-8574 (outside OH)
E-mail: occ@occ. State. Oh.Us
Web site: www.state. Oh.Us/cons/
Oklahoma
State Offices
Department of Consumer Credit
4545 North Lincoln Blvd., #104
Oklahoma City OK 73105
405-521-3653 Fax: 405-521-6740
Oklahoma Attorney General
Consumer Protection Unit
4545 N. Lincoln Ave. Suite 260
Oklahoma City OK 73105
405-521-2029
Texas
State Offices
Assistant Attorney General
Consumer Protection / Austin Regional Office
PO Box 12548
Austin TX 78711-2548
512-463-2185 Fax: 512-463-8301
Web site: www.oag. State. Tx.Us
Assistant Attorney General and Chief
Consumer Protection Division
Office of Attorney General
PO Box 12548
Austin TX 78711-2548
512-463-2070 Fax: 512-463-8301
Public Counsel
Office of Public Insurance Counsel
333 Guadalupe
Suite 3-120
Austin TX 78701
512-322-4143 Fax: 512-322-4148
E-mail: rod. Bordelon@mail. Capnet. State. Tx.Us
Web site: www.opic. State. Tx.Us
Assistant Attorney General
Consumer Protection/Houston Regional Office
Office of the Attorney General
808 Travis, Suite 812
Houston TX 77002
713-223-5886, ext. 118 Fax: 713-223-5821
E-mail: john. Owens@oag. State. Tx.Us
James
Seal Beach, California
U.S.A.
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