August 15
Drive Time
2111 S. Pine Ave.
Ocala, FL. 34474
To whom it may concern:
As a current customer of your business I recently came into your dealership to purchase a second vehicle. I was helped by Mr. Marcus McCue, who was helpful and pleasant. However I must say I am rather distraught over a couple of factors: one being the price I was going to be charged for a 2001 Ford ZX2 w / 60,000 miles. I would have to say that the retail price of $10,500 is beyond ridiculous! High Kelly blue book retail for this car was $8,500 and that's with accessories that did not come on this vehicle. Not to mention that Marcus told me and my co-buyer that the manager had cut the extra off the car. Obviously someone there must think I am a idiot! How could I have bought a 2002 Pontiac Sunfire Coupe with under 15,000 miles on it for less. Not to mention it also came w / a lower interest rate, lower payment and factory warranty.
Instead of being treated like a valued customer who pays there payments on time, has established a good record w / your company, and who should have been treated fairly.instead I was set up for a price gouge. I checked Kelly Blue Book on several cars on your lot, with there corresponding mileages, there were several vehicles that we could have chosen from to fit the max payment of $177.00 if we were treated right! I recommend that instead of trying to screw over your current customers, who by the way help build your business through recommendations to others, that you give them fair, honest deals! I can honestly say that I will not be back to purchase another car from your lot. I would like to mention that I feel I got a fair deal on my first purchase. Apparently the greed factor took over your salesman / lot manager when I came back to get my second. You can be assured that I will let everyone I can know NOT to visit your place of business to buy a car. As a manager of a business myself I talk to over 4000 people a week here in Ocala.
Maybe next time you will think twice before you try to swindle someone into something shady such as the deal we were presented with!
Sincerely
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