In March we went to Gossett Motor Cars to purchase a vehicle because we recieved a brochure in the mail about being approved even though we had filed bankrupcty due to cancer of my daughter.
Gabe Reynolds was the salesman that sent these brochures out at least to us. When we went down their to purchase a vehicle we brought all that was ask.
We had just quit J-Mar Express and were planning to start at RSC Trucking the following day. We brought our pay statements from J-Mar and told Gabe Reynolds we did not work there anymore but this would show what we made there and that we would be making. 02 more a mile at RSC.
We gave Gabe Reynolds our Visa Check Card Number and he was to take 500.00 that day and we wrote a check for 500.00 to be cashed two weeks later.
The contract was wrote up and we were to be financed thru Amercredit out of Texas. We left with pick up and contract in hand knowing pmt. Was to start on 07-02.
Everything seemed to be fine until our temp. Plates expired and I called them to fined out why. They said they we having some problems with the bank and would have it straighten out in no time. They sent us a new temp plate for vehicle.
Now my payment is due and I have not rec'd my payment book from Americredit so I call Justin Marshall at Gossett Motor Cars and am told to call Americredit and find out. When I call they tell me they don't even have our account.
I call Justin Marshall back and am told he will check and let me know. We are now back to work and I get a message to call Justin back.
When I phoned him he tells me if it would be alright if we bring the pick up back until they get this problem solved. The problem turned out to be that the salesman Gabe Reynolds turned in our J-Mar pay statements letting the bank think that we were still working there.
So the bank then finds out that we are working for RSC and not J-Mar and that we are lying and jumping from job to job. I phoned D. Gossett and was told I am a liar and that his salesmen would never do such a thing. I have never in all my life been talked to like that.
This man was the most unprofessional and rude human being I have ever had the displeasure to talk to. All he did was yell and talk down to me and would never give me a chance to explain anything.
When I first tried to get a hold of D. Gossett I left a voice message telling him what had happened and how I tried to get a hold of Justin and Gabe on their voice boxes and could not get a reply.
He kept mentioning Breech of Contract because I stated on the voice mail that I thought this was the case. But what all this boils down to is that he wanted us to bring the pick up back which was fine with us but the temp. Plate was expired again.
He said it didn't matter and I said it did. We had to drive from Arkansas to Memphis, TN. We told him exactly where the pick up was and left keys in a secure part of the pu and he said he would come and get it and would call us back.
To this day we have heard not one word from him and have not rec'd any of our money back. My husband called yesterday and talked to Justin Marshall about our money and he was told by Justin that D. Gossett was handling this and said he would called D. Gossett and let us know he called.
We went down there in good faith to buy a vehicle instead we have one of the worst nightmares ever. We are not rich people and can't afford to retain an attorney for this and don't know who to go to for help and I am sure D. Gossett knows this.
All we want is our money back which by the way we sent copies of the front and back of the check which they requested to show they had cashed it and still they will not send our money.
We sure could use some HELP.
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