I had AE Automotive do a head gasket repair and at first I was quoted $550 to have all the repairs done, which included parts & labor. I was not given an estimate! I picked up my car the next day, but I was charged $695.68 (which is $145.68 more than what I was quoted). I brought this to the owner's attention (Brian Phillipsen) and I was informed that the extra charge was for my headers to be resurfaced and Brian claimed that it was more than what he had expected. I was not called in regards to the raised price of the job! Another issue I have with the work is, I was charged for an oil change! I never requested an oil changeBrian automatically did an oil change and charged me for it. Also, Brian charged me for "6 quarts of oil, " but the max capacity of my Honda Civic is 3.5 (according to the manufacture specification). I also got charged $18.
0 comments