My Parents purchased a GulfStream Motorhome from LongviewRV last year. They have used it only twice now. My father is the kind of guy who likes to relax and watch tv no matter where he is. So he made sure that his new camper has a satellite dish. It does not work! The man has tried and tried to get it working over and over again, no signal at all.
Now stressed and sick to his stomach he calls for some help, and brings the rv and his satellite box from the house to the dealer. They did test after test, had to call gulfstream for this and that and in the end.
Without my Fathers permission, (the owner), they ran black cable wire with blobs of caulk halfway down the roof and drilled down through the body, right above the windshield. I have never seen such a thing. Now the TV does not work at all, not even on the antenna. Now they say it needs a new dish altogether, but it can't go in the same place. The man from gulfstream told my dad on the phone that that was a bad place to drill, that there are a lot of wires there. I wonder what else won't work now.
My parents are not rich people. I need to help them with this. They bought a Motorhome with a dish that should have worked, they should not have to just deal with it. A cob job like this must be damaging to the value of the motorhome never mind if they wanted to sell it. This is not all that's wrong, carbon minoxide detector is not working and the cover will not come off to replace batteries. That's safe. Parts for the satellite dish are in a cabinet not installed. And paper work for the camper is missing after one of the sevice dates. Can someone please help us?
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