Complaint / Review
21st century insurance
Charges un justable fees while paying your monthly bill online and over the phone. Why pay online if you be charge. Is doesnt state that any where on the bill about extra fees.internet

My complaint is extra fees when paying your bill online or over the phone. When asked from a customer service representive why the fee. She replied well it a fee that western union is charging us so we have to charge our customers.in addition to her reply I ask why is it not stated on the bill or online She stated it not part of your bill. I do not think that fair to the consumers to pay for this fees. After they already pay alot already for un nessary fees.