Usacomplaints.com » Cars & Transport » Complaint / Review: Hertz - Unauthorized charge from Plate Pass Internet. #824317

Complaint / Review
Hertz
Unauthorized charge from Plate Pass Internet

In August I rented a car with Hertz at the Miami, FL Airport. I was not advised that there was a transponder or similar device in the car, which recorded my passages through toll booths during the week I was in Florida.

Consequently, I paid the tolls myself at each booth, unaware that the charges were also recorded by the Plate Pass company. Upon reconciling my American Express card statements, I find an $11 charge from Plate Pass on my August bill. This means I have paid the tolls twice.

I then investigated the company on the Internet and found numerous complaints about this scam. It ia too late for me to fight this, but as a Hertz #1 Gold club member, I will certainly write a letter of complaint to the company.


Offender: Hertz

Country: USA
Phone: 8006544173
Site:

Category: Cars & Transport

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