Virgin America transformed its concerns program per month or two previously, has evidently continues to be flooded with issues.
One can't achieve a live individual, store times are extremely lengthy or even the phone is simply fallen.
Email published thru site is unanswered.
Snail-mail sent independently towards the boss and professionals isn't responded.
COMPENSATED concerns that ought to all come in my online account, aren't there. Consequently, I reserved practically exactly the same schedule twice.
Our last two traces of protection: (a) problematic cost for that money solution, by Amex and (w) criticism to Burlingame BBB, arriving at the conclusion of Feb if no reaction from flight.
FOR SHAME! I'll travel National on my SFO-OCEAN schedule instead.
When you have an event obtaining a reaction from their store, please post-it!!
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