Like many more who've published grievances below about Schumacher Cargo Logistics in Gardena, florida, my tale is strangely familiar whilst the tales I read - right down to the facts-
Delivery vehicle with items
Vehicle coming late
Items not in vehicle
Spending additional easily need my own products
While items appear most are broken or basic absent
Schumacher placing the fault about the "additional" broker
Me, the customer, continuously composing and calling Schumacher and obtaining no reaction
Lastly, in disappointment calling the Greater Business Institution for aid
BBB is dismissed too, then, after continuous publishing to possess "me contact them-Schumacher-
Contact Schumacher trying to solve the problem in good may - this following a year of attempting-
Nevertheless nothing
Contact Schumacher again, nothing, not really verification they have obtained my emails, copies of files, pictures of broken great, comprehensive listings of that which was lacking, etc.
Contact Schumacher again, pleading at this time to atleast acknowledge receipt of my documents
Obtain A response back "that due to the period handed, the very best Schumacher may do is provide me 500 bucks"... For that report, it had been not me who got the full time to react but Schumacher.
Published back to Schumacher informing them what I informed the broker concerning the worth of the things in my own vehicle (between 7 and 10,000 pounds and several products were essential.) I was also informed that it the issue might have never occurred had I not place the things within the car (this once they -Schumacher - understood as well as noticed the items within the vehicle)
No response from Schumacher.
Contact the Better Business Office, again, requesting settlement.informed settlement is only going to function if Schumacher confirms to complete it.
Submitted a problem using the Federal Trade Commission and also the California Consumer Protection Agency.
Still nothing from Schumacher.
I paid $3,205 bucks to possess my vehicle shipped from Barcelona to La, then one more 2 E to possess my issues delivered, then one more 350 to possess them sent to my home (whichever there is left), I've dropped over annually attempting to cope with this, dropped about 10K in products...
... And Schumacher? Quiet because they actually were. When I believed to them on the fax "Schumacher is performing as though I'm overlooked long enough, I'll go away."... It's been an overall total headache and what's worse, they'll escape withit like they've using the other individuals who have published about the community aswell.
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