Well ill started dec31 it was new years eve on a sat after noon the year2002 i put money down on 1998 ford wind star the sales person name nati they got rid of her now after she promles what ever what wrong with the van it would be fix i told her about the noise the rear wiper and the brake light keep comeing on anmd the noise didnt go away but they had told me that the service department was close because of the hoilday so they couldnt look at it and the van i had looked at they said i could have
They sold it to some one eles so the only one they had was the 98 and i could get a car because my sister who i take care of has cerly pasly and arrites as well and she needs the rom and my self i have ruthuether ar as well so im not able to get in and out of a car so the is what we both need and they said it was a good runer and saft to get us around which that is the biggest LIE they have told evey two week wend i got paid i took the 100 dollars towads the down payment i gave them 1,200 and untill april it all totalyed our to 1000 and i didnt miss a payment at and even with my car note payment haven messrd a payed at all and the still trated me like dirt and that hur they told one person i have a big mounth because i want my van picked right not half done to which they have done
Talked to the better bussness people place a repoter there 2 times and they can back with we will give you 1000 bacnk and we will get the van back and i said what about the payments i put in it and the down payment and like i told the bbb all i want is the van to be fix right they found so many other noice and problem with this van that they had to fill and still got mad with me bacause i wrote the bbb here in cleveland on them and they our still mad i cant even get my van servied at there shop anymore they send me far our so it would be hard to get back home and it is thats because i want my van fit RIGHT and that bothers them a lot it
Has been in the shpo more than its been at home everymonth its going in for the same noise that had been going on from day one same noise some noise and they still dont want to fit it they feel that they have put to much money in the van now but half the things they have done my warrinties papers covers what they say they have paid i can read really good and that what kills them about me im not stipuit at all and they no this so they say bad thing about me to other peolpe that they have working on the van like wend the tra went out the gave me a place to call and i did they were very nice and frendly they tow the van and fix it as well and coulnt have been more happy with them and there work so i picked it up and in a week it wouldnt sher gr in to 2 so i called and ask them could i bring it back they said no problem at all and that wend she ask me why did i tell jd byride that they couldnt help me ans
I said to them i never said anything to the work i told my sister how nice they our so she told me to hole the phone so she could call them and she did and they so happen to be out to to eat so i wait 2 hours and asked to specked to bardon the service mag and i asked him about and he said he didnt no who said that but he new becuse they dint like me because i wanted the van fix right the can i trun in had NO PROBLEM what so ever and it was use the only way i get rid of it because it was hard for me and my self to get out because i have a bad lower back as well so the would be very helpfull to use both they baseily told us there would be no problems what so ever but THATS A BIG FAT LIE we had more upsetment with this van than any other person but never i like this
I had people tell me not to go to jdbiride but they said they has change thery was and i thought i would give them i try oh dont get me wrong they will be really freindly wend they our trying to sell you something but after they get you in and you start telling them about the problrm youll have with it they get mad and dont want to take calls from you at all and then its the talk to this and that person as well and then that wend you get doged out a lot but if you start selling people no go cars and van then they would have a better bussiness just because your creited isnt good enought that you shouldnt drive any old thing
They give you i pay 300 a month for this van that has more probles than a person with a bad leg so im writeing this to see if i could get so help on what i should do were can i go i would surely be happy thanks for reading this delores of cleveland ohio
Delores
cleveland, Ohio
U.S.A.
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