What has happened to Jaguar since FORD bought them. They have become the most dishonest car company on the planet.
In my case my father bought the car and one of the incentives was what the Jaguar salesman explained as the "Piece of Mind" program. That program allows for the car to be turned in should the lessor or purchasor pass away. Unfortunately may dad passed away last May and we attempted to turn in the car. They outright said NO! The piece of mind plan was really the "Piece of Crap" plan. They said that since the title of the car included his company's name on it, the piece of mind plan was nulled.
Since we had no choice, we agreed to keep the car and a Jaguar Credit debt manager agreed to waive the late fees if the payments were brought current. Well the payments were brought current but the statements kept arriving with the late fees. I called them last week to inquire... And to my dismay they claim that the debt manager did not note the arrangement of waiving the late fees. NOT TRUE and more lies.
This has got to be the most dishonest and treacherous car company in the world. The cars are inferior and the service is even worst. Those issues do not even compare to the level of dishonesty and outright lies in order to sell their cars and collect money. Beware if you are thinking of buying a Jaguar. They will lie, cheat and do whatever they can to get you into the contract. Thereafter you are nothing more than another sucker!!!
I sent a copy of my posting to Jaguar and they said a supervisor by the name of Jeff Muse would call me back. After 5 days of waiting I called him again. He again was too busy to talk to me. Stay tuned and stay away from Jags...
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