RE: 2003 Jaguar S-Type - from Momentum Jaguar, Houston, TX - trouble with car, upset with service received My husband purchased a 2003 Jaguar S-Type form Momentum Jaguar in Houston, TX on 08/24/03. After 2 weeks I started having problems.
My service was a typical southern good old boy. Finally in January when I was 9 months pregnant I request to have a Jaguar rep meet with me at the dealership to discuss the problem. My service advisor told me it would take 6-8 weeks to get t Jaguar rep out to the dealership. I wrote a letter to Momentum Jaguar and hand delivered it.
I requested to meet the rep as well as request a new car. I never heard from the dealership. I was assigned a great customer care rep who handled my case for about 30 days. She too then disappeared as did my service rep and service manager.
I have been lied to so many times or the expression "So much smoke blown up my *" that I feel 10 feet tall.
In February I was paid approximately $800.00 for my inconvience. Do they know something I do not? I finally filed the Lemon Law suit in March and am now waiting. I will update more later.
I'm sure I'm not the only upset customer in the world.
Christina
Houston, Texas
U.S.A.
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