My car was acting very strange so I took it to a local repair shop to find out that I needed a $480.00 brake repair. When I picked my car up it was doing the same thing so the next day I took it to the dealership carmax.
Carmax told me that the problem was the brake job I received the prior week. They said the repair shop put autozone break pads on a mitsubushi and that was the problem. Mitsubishi required mitsubishi break pads. They redid my brakes. I picked up my car only to find out it was doing the same thing I had been complaining about the whole time. My husband took my car back for me later and told them what was going on.
My husband later told me that they told him that my car had 70,000 miles on it and was 10,000 miles past due for a timing belt and 60,000 mile service and taht I was driving on thin ice. If I did not do something soon I could do up to 8000 dollars worth of damage and that would be big problems. So i paid $1495.00 for maintance and an oil leak they said I had. So now I am at $2000.00.
Got my car and it starting acting worse than ever! Disgusted I took it to goodyear across the street crying. I told them all I had done and my car still was not fixed. They said they would. Goodyear called me an hour later and said they found the problem. There was a disconnected vacuum hose (or something like that) and a pvc valve that was stuck open. They fixed it for less than a hundred dollars and my car has been running great every since.
I truly feel carmax mislead me on a brake repair and if they would have put my car on diagnostic like we asked they would have found my problem immediately and fixed my car. But as of now they are refusing to answer for anything.
Maybe the timing belt and other things were an issue but at the time I needed the issue at hand fixed and I feel they did a poor job helping me.
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