Ordered a 150cc motor scooter that was delivered about September 26. The crate is quite large and requires tools to open. The packaging was undamaged. The driver did not want to wait and got me to sign for the delivery.
When the scooter was unpacked a large scratch in a plastic body panel was revealed. It was also discovered that the Trunk Box was not included in the packaging.
The company was immediately notified by phone and email, with pictures of the damage and that the $49.95 Trunk Box was missing.
A reply was sent informing me that the parts would ship in 24 - 48 hours.
It is now 16 days since that message and nothing was sent. Emails are now getting no reply.
This company has terrible customer service and obviously does not stand by their products.
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