I went with my husband and father in law to buy a car from this dealer. That is when we met Mr. Andre Smith. He was unpleasant from the start. I thought it was because he was sick. That is still not an excuse. He said hello very coldly. We test drove the car and you could hear a pin drop in the car. He barely spoke with us. My husband and father went to do paperwork and dealing with Mr. Smith and after they were done, he told us we would hear from him the next day or the day after. My husband called late afternoon the next day just to see if all the paperwork was ok and Mr Smith rudely replied, "I told you not to call me, I will call you." When my husband told me that, it took everything in my power not to go over there and rip him a new one. I let it go. The next day he had not called. It was around 4:30 nearing 5. My father in law called and he told us that there was a problem, when we asked why he didn't call, he rudely replied, " Well I was going to..." M question is why the f*&^ didn't he. My father in law called the next day and he had the nerve to ell on the phone at my father in law and rushed him off the phone. I called Alex Gomez, one of the supervisors and he said, " You have got to be kidding me. I have heard that name before. I have heard complaints (as in plural) about him before." So if you have heard complaints, why the hell wasn't anything done. I am very pissed off by the disrespect this sales person had for me and m family. I reported them to the Better Business Bureau and their Corporate Office.
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