My father took his car to just brakes and asked them to repair his brakes. They informed him that the cost would be $700.00, a bit steep for a minor brake repair but my father was in a rush to get to work, so he paid it. Upon leaving the repair shop my father discovered that he was out of $700.00 and STILL had absolutely no brakes.
He returned to the repair shop with the hope that although they'd made what could have been a fatal mistake, the mechanics would be willing to repair it. However, when he returned he was met with the hostility of the mechanics who told him that "he just didn't know how to stop a car"! And "he had brakes". My father, steaming, returned home to cool down a bit.
He then called the "Just Brakes" on in Stone Mountain Ga. Again and they preceded to tell him that they "didn't have time to spend on the phone with him!" The "Just Brakes" never admitted that there was something wrong with the brake job they'd done. However, after my father took it to another "just Brakes" not far up the road, that mechanic told my father that the other "just brakes" had installed defective parts on his car and it was unsafe to drive.
So, after 700.00 my father has a car that's worse off than when he started (but really, who knows because the other "just brakes" could've been misleading my father again to make even more money). One thing's for sure! He has NO brakes!
We called their corporate office and they have only 1 person available to help you. Chris something or other. He refused to give my father compensation for the week that he's been off work and says that it will take at least three days to fix the defective part that they installed. AND, he wants to charge us for ANOTHER problem that HE says we have with our brakes! It's all a RIP-OFF!
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