On August 6, my spouse and that I bought a 2011 Volkswagen Jetta from Cook Volkswagen. We obtained shipping of our automobile exactly the same evening, and Cook Volkswagen obtained our industry in. After making the dealer and driving house, it began getting dark outside. We switched on the headlights within the vehicle to discover that there have been no headlights. We approached our salesman, Wealthy, 24 hours later (Sunday) on his mobile phone and he informed us to create the automobile in to the support division on Friday plus they might tackle the issue. On Monday, my partner got the vehicle in, along with a blend was changed, fixing the issue. 24 hours later, Thursday, I had been approached by Peter Burns in the money division. Chris had authorized the initial agreement around. Chris explained that people had decided to a $2,000.00 down payment which the dealer didn't gather that from us, therefore we had a need to create the cost. I examined the agreement to locate that people never decided to create a $2,000.00 deposit. My partner approached the Supervisor, Don, who informed him that there have been identical agreements, which we closed the incorrect one, therefore we'd have to return to the dealer to signal the right agreement. Again, we examined our contract and didn't observe any mistakes, therefore we rejected in the future in and signal a brand new agreement. After receiving from the telephone with Don, we were approached again by Chris. Chris told us that there is a mistake within our agreement. We again informed him that people didn't notice any mistakes. Lastly, Chris informed us that people received a $2,000.00 rebate my error which we had a need to are available in and signal a brand new agreement that didn't are the refund. We rejected (they desired to contact people and become shady and slimy, attempting to fraud $2,000.00 out-of us simply because they created an error, but we were said to be truthful?). Chris subsequently informed us that Cook Volkswagen might WOn't pay-off our trade-in (that was decided to within the agreement) till we closed a brand new one. Again, we declined. We subsequently obtained another telephone call from Don. Don informed us to instantly signal a brand new agreement or return the automobile. We described that people possess a deal, which we'd be doing neither. Don subsequently informed us they might ensure our funding wouldn't be authorized, hence making us to come back the automobile. Your salesman had provided us our credit ratings on Sunday whenever we bought the automobile, and both were within the 700s. We discussed that to Don. There's no cause our funding wouldn't be authorized. Don and Peter extended to frighten and threaten us. They confronted to come quickly to our home and also to actually contact a sheriff and acquire some kind of a guarantee and also to have our automobile repossessed. On 8/10 my spouse and that I decided to return the vehicle to Cook Volkswagen. We approached a lawyer to draft an arrangement to safeguard ourselves and also to rescind the revenue agreement, pay us for almost any fees or costs that people might have sustained and also to pay us for screen shade that people had bought for that vehicle and obtain our trade-in back. My partner approached Don and organized this. Don opposed. He needed us to come back the vehicle instantly and obtain our vehicle along with a look for the screen shade tomorrow. He likewise declined to signal the contract the lawyer received up. We informed Don that people may simply maintain the vehicle and stay glued to the agreement we've. Don proceeds to contact and frighten and threaten us and it has actually become verbally abusive.By 8/22, Cook Volkswagen has stored our trade in automobile and declined to repay the mortgage, that will be over $24,000. Please be familiar with the problem you may be placing oneself into by investing in a car as of this dealer. When they create a error inside your paperwork, they'll drive one to purchase it.
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