Usacomplaints.com » Cars & Transport » Complaint / Review: Douglas Hyundai - Scam Artiest. #498621

Complaint / Review
Douglas Hyundai
Scam Artiest

In June we rented a Hyundai Entourage from Douglas Hyundai. We delivered to check out automobiles since the rent was set-to end the following month. The seller had an automobile which was what we were looking to purchase. The revenue supervisor, Steve Cook, informed us when we purchased a brand new Hyundai that people wouldn't need to spend the return costs about the rented automobile. This created a large stage within our choice to purchase the brand new Hyundai Entourage. We discussed a cope with the salesman. Whenever we experienced the fund space we unearthed that the automobile was fresh but was a older 2008 design. My spouse preferred the vehicle so much that people chose to continue anyway.

The seller moved all the possessions in to the new-car and got ownership of our rented automobile and stated we'd seated the automobile and had no further accountability for that rent. Whenever we got home we realized that the leading cover appeared yellowed but believed sunlight was jumping off our yellow house. The following day, the battery was lifeless and also the truck wouldn't begin. After leaping the battery we got the truck back again to the dealer.in the dealer we found the final outcome the top cover was actually another shade bright compared to remaining truck. The support division stated they'd contact Hyundai Corporate for path.

The following week we obtained a $735.00 bill from Hyundai Motor Finance Division for that return of the automobile. I named the salesman supervisor mentioned previously and he explained he'd create some calls and obtain anything lined. We named concerning the color about the cover and were informed that Hyundai Company stated that the color wasn't protected since we'd bought a used-vehicle without any guarantee. I examined our revenue paperwork and anything stated I'd purchased a brand new automobile. I named the sales supervisor and was informed the automobile have been utilized like a design in the auto-show having a cover image which was what had triggered the cover to orange. The stated that Hyundai Company had decided to paint the cover. We bought a $2000 warranty that protects we've a rental-car during repairs. The dealer didn't understand when they might protect a rental-car and needed to contact Hyundai Corporation.

They decided to protect the rental-car along with a day was established for last Friday. While my spouse sent the car and was moved towards the rental car company, they understood nothing about Hyundai spending money on the rental vehicle. They ultimately exercised the rental but needed to spend $10 each day since Hyundai was just spending money on the tiniest automobile accessible. Our boy runs on the wheelchair so we require a shoe big enough to transport a wheelchair. I don't understand what the cover will appear like once it's total.

The rental company had an assortment organization phone me significantly less than 3 months after I'd obtained the very first statement. I named the salesman and stated I had been likely to consider Douglas Hyundai and Hyundai Motor fund to small-claims judge to resolve the who stated what sport. The salesman stated he'd have particular storage when he got to courtroom which means this week I'd to deliver a check towards the fund organization to address expenses the salesman stated used to do not owe.

Buyer beware of douglas hyundai!!!


Offender: Douglas Hyundai

Country: USA   State: California   City: Santa Ana

Category: Cars & Transport

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