Complaint / Review
Richmond-Toyota
Buyer Beware

I purchased a used vehicle from your dealership in January. I am not happy with the way things are done at your dealership. Not only did the deal change on me while we were in the process of doing paperwork, but six months after I purchased the vehicle, the clear coat started to peel on ONLY the front drivers side and passenger side. After taking it to a body shop, we were told that this is due to shotty worksmanship on a paint job and the clear coat was not done right. I am now having to pay $1000. To get this fixed so that the paint does not chip and the doors do not rust. Out of all of cars my husband and I have bought, this is the worst experience we have ever had.