This letter is to express our extreme dissatisfaction with the work performed by Steve Spencer, owner of Mid America Diesel. The company is located at 414 N. Saginaw St., Holly, Mi. 48442.
We contracted with Larry Pryor, of National Power Supply to have two diesel engines rebuilt for our overseas customer. He subcontracted the work out to Mid America Diesel, and our relationship with them started with delays in meeting deadlines, and escalated to sub par workmanship and delivery times many months past the original due date.
When we finally received the engines at our Atlanta warehouse, we reshipped air freight (instead of Ocean Container, due to all the delays) at considerable extra cost to our company. After the customer received the engines and tried to install, they did not work, had old hoses and other parts that should have been replaced, and are now in another shop being rebuild again. Needless to say, our customer refused to pay us for the engines. While our out of pocket expense for Mid America and transportation cost is near six figures.
Buyers beware! Avoid doing business with Mid America Diesel. They do poor quality work, return phone calls, stand by their warranty or meet their deadlines.
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