Before you purchase anything beware of Zippos Car Stereo!
Let me tell you about my first time experience with Zippo's Car Stereo in Belleville NJ, before you decide to purchase anything or have anything installed in your vehicle by these
unqualified morons hear me out and try to learn from my horrible experience, i
searched around on the internet for installers in NJ for my top of the line
2-way VIPER car alarm system with all its components for my very rare (200 ever
made) exotic European sports car that i have invested thousands in with very
high performance parts, After looking through a installers list from the Viper
website for authorized dealers and installers the closest place was ZIPPOS CAR
STEREO, i called and spoke with Mike Z the owner over the phone and left my car
overnight by his instructions he asked for my credit card number over the phone
before working on my car (I thought i was working with a professional company,
unfortunately i was WRONG!) after waiting days for my car, I received a call
from Mike Z telling me my car was finished and to come pick it up, when i got
to ZIPPOS CAR STEREO my car was parked in the back, the Hood was open, doors
were unlocked when i opened the door there were wires hanging out exposed in
the door jam, wires hanging from under the dashboard, hood broken, harness
cables were hanging exposed, the fuse panel was hanging off dangerously by cut
and unprotected wires, my brand new trunk release button (i just paid $60 for installed
at the dealer) was destroyed by the installer, wires were clipped and taped
unprofessionally, the alarm didn't work properly, NOTHING worked! I had
already paid over the phone with my credit card because i was under the
impression that the office was going to be closed when i arrived there, i
immediately expressed my dissatisfaction to MIKE, he tried to just say they
were minor things and hurried me off by tucking the exposed wires back under
the dash, that same day i brought my car immediately to another installer
because my fuse panel was hanging off the firewall and nearly fell off while
driving making very dangerous wires exposed i went right to SOUND WAVES in
Parsippany, NJ which to my satisfaction was a VERY professional company, with
polite, professional and knowledgeable staff Vinny and the owner made an
appointment for me right away and understood my concern they wanted to make
things right for me, they took pictures and showed me all the errors and
damaged that ZIPPOS CAR STEREO caused, they had to UN-INSTALL and then
RE-INSTALL, fix all the wires and re-connect everything, the entire system all
over again, repair my wiring harness and components, I WOULD SUGGEST TO
EVERYONE READING THIS TO AVOID ZIPPOS CAR STEREO! Bad business! After i called
ZIPPOS back and spoke with Mike about a refund he was extremely rude, offensive
and swore at me over the phone he hung up the phone 4 times telling me to get
lost acting like a real jerk, he insisted that i came back and had it
uninstalled right away (i wasnt letting that idiot touch my car after all the
damage they caused my car wiring) after
i spend money at his store and they broke my car nearly setting it on fire with
all the exposed wires sparking, damaged my fuse panel, wiring harness, trunk
connections, buttons and breaking components i just purchased Mike was RUDE and
began to curse at me, its a good thing that i recorded the conversation and
took pictures right away before i left.
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